Wise Option Difference
Privately Owned and Operated
- Focus exclusively on developing software to assist practitioners, breeders, and trainers with their management needs.
- Personalized approach also enables the team to build a deeper understanding of each account.
- Account Managers have work history specifically in the veterinary field and understand commonly used industry terms and needs.
Not a Standard Software Platform — Industry Specific and User Driven
- Interface and capabilities are highly intricate.
- Accommodates the unique needs of large veterinary practices, including specialized departments and staff members with varying levels of tech expertise and interest in using the system.
- Dedication to engagement with users to gather input and ideas ensures a continuous evolution to meet the evolving industry needs.
- Features are driven by user requests.
- Customers experience platform features derived from the successful management practices of others, enhancing their experience.
Dedicated Account Managers with Industry Knowledge and Experience
- No help desk system.
- Clients do not need to repeatedly provide the same information to the Wise Option Team.
- Personalized approach also enables the team to build a deeper understanding of each account.
- Account Managers have work history specifically in the veterinary field and understand commonly used industry terms and needs.
Clients have their own Network/Database
- Less vulnerable to network issues or exposure.
- Version adoption can be tailored per client instead of all at once.
- If a client identifies an error and informs WO support within 7 days, the team can revert to that specific time slot, isolate the data, “undo the data” during that timeframe, and allow for re-entry. For instance, if a client made a significant billing mistake between 12pm-2pm, support could go back to that time frame and take corrective action.
Multiple Data Sources for Input and Output
- Web, desktop and mobile platforms provided.
- If one source is unavailable, another one is accessible.
- In case of error, different systems are available for searching data and client history, even if one system is down.